SI Foodware - Non-Conformances

Sometimes, your organisation has to deal with complaints. Complaints can be received from customers, but you may also have complaints towards suppliers or internal non-conformances to deal with. Not dealing with non-conformances properly may have serious consequences for your company. A complaint may even mean that you have to recall certain products from the market. It is essential to use established procedures to deal with non-conformances.

With SI Foodware - Non-Conformances all issues are followed up in a consistent and structured way. In the case of customer non-conformance, this is very important for customer retention and customer satisfaction. If a complaint is related to a supplier, then financial consequences are of concern for your organisation. Transparency is created for all employees involved as the non-conformance module is integrated with CRM, Financial Management and Quality. This makes the process more efficient and decreases the chance of mistakes being made. 

Questions about ERP for food?

Leave your contact details

Please contact me