Foodex uses Microsoft Dynamics NAV for their specific business processes
Foodex is an importer and distributor of food products for Japanese restaurants. The company was founded in 1992, and is now one of the European market leaders in this sector. Foodex uses Microsoft Dynamics NAV in combination with SI Foodware to automate all its operations in the European market.
As a wholesaler, Foodex's business processes are very specific. Its business software must therefore be capable of dealing with these specific features. After working on the company's IT roadmap, Foodex decided to use Microsoft Dynamics NAV, with Isatech.
Vincent Marie, Operations Manager at Foodex tells about the choice for Microsoft Dynamics NAV and SI Foodware: “We chose Dynamics NAV for several reasons. First of all, its flexibility, as SAP does not have a reputation for being very flexible and because it can be quickly adapted when you want to change processes or adapt your tools. The second reason was its suitability for adaptations and the proposal of an understanding of the issues of the food industry and food distribution. The third and final reason was budget, as Dynamics NAV was very well placed in this respect.”
Following start-up, Isatech, Foodex's integrator partner, added new functionalities to the information system. “In particular, reporting tools were set up in order to analyse the computer data which was and is very flexible, which is based on Excel and based on cubes. The second major change was therefore to develop specific functionalities to analyse historical cost prices and simulate sale prices. Thus a capacity to extract cost prices and to simulate sale prices on the basis of these cost prices, and then to reinsert them in the customer records. Their prices are updated as soon as they are set.
Working with Microsoft Dynamics NAV has led to a number of improvements at Foodex. For example, greater precision in all the information.
“It is the ERP module that delivers this. And communication between the different services and departments involved in the company's operations. The finance department, supply chain department and the sales department. The number of tools available to them has multiplied, enabling them to work with increasing precision. The warehouses have also benefited from this tool, as up to now there was no warehouse management system. Orders were prepared manually, and received manually, and so by using radio terminals, we have been able to extend the functionalities of the ERP to the warehouse and so improve operations and improve the accuracy of stock management. Better stock management, and better financial monitoring” according to Vincent Marie.